Terms & Conditions.
The following general terms and conditions apply to all sales and deliveries, both domestically and internationally. Deviations from these terms and conditions, regardless of any conflicting purchase conditions of the contracting party, are only valid with written approval from ROGAZI BV, hereinafter referred to as the seller.
Unless otherwise agreed, amounts owed by the buyer must be paid immediately.
Until the delivered goods have been paid in full, they remain the property of the seller. All payments are first applied to older outstanding balances.
Returns are only accepted with the seller’s approval. Any crediting will take place only after the goods have been received in the seller’s warehouse.
Quotations are non-binding.
Orders with a net goods value (excluding VAT) of at least €130 are delivered free of charge. Orders below €130 will be subject to €9.95 (excluding VAT) in shipping and administrative costs.
Agreements made with our salon consultant that deviate from these terms are only binding if they have been confirmed in writing by both parties.
Incorrect deliveries must be reported to the seller within 3 working days of receipt. If defects in the purchased goods are acknowledged, this can only lead to replacement and not to compensation.
For payments made via direct debit, the buyer is entitled to a 2% payment discount.
Deliveries must be checked for damage upon receipt in the presence of the courier, or the delivery must be signed for with reservation.
If damage is detected, compensation will be provided. If damage is discovered after final acceptance without prior inspection, we cannot offer reimbursement, and responsibility lies with the buyer.
Buyers have the option to collect products from the seller’s office in Breda, located at Neerloopweg 10. No shipping costs will be charged for product pickups.
If a situation arises between the buyer and seller that is not covered by these general terms and conditions, the situation must be assessed in the spirit of these terms and conditions.
The seller provides as complete a description as possible of the offered products and/or services on its websites and printed materials. The description is sufficiently detailed to enable the buyer to make a well-informed assessment of the offer. If the seller uses images, they represent the articles as accurately as possible. Apparent mistakes or errors, as well as minor deviations between the delivered articles and the displayed offers, do not bind the seller and do not entitle the buyer to cancellation and/or compensation.
If a buyer sells purchased products at a price different from the price set by the seller (including online sales), the seller will immediately terminate sales and deliveries.
The seller reserves the right to adjust or discontinue fixed invoice discounts at any time if necessary.